Shipping Policy

Shipping Policy

Last Updated: June 2026

At Bio Lega, we aim to deliver your orders safely and quickly across Pakistan.


1. Delivery Areas

We deliver nationwide through trusted courier partners.

2. Order Processing

  • Orders are processed within 1–2 business days.
  • Orders placed on Sundays or holidays are processed on the next working day.
  • Processing times may increase during sales periods.

3. Delivery Time

  • Major Cities: 2–4 business days
  • Other Cities: 3–7 business days
  • Remote Areas: 5–10 business days

4. Shipping Charges

Shipping charges are calculated at checkout. Free shipping promotions may apply on selected products or minimum order values.

5. Cash on Delivery

Cash on Delivery (COD) is available in most areas of Pakistan.

6. Order Tracking

Tracking details may be shared through SMS, WhatsApp, email, or our website.

7. Failed Deliveries

Orders may be returned if:

  • Incorrect address is provided.
  • Recipient is unavailable.
  • Incorrect contact information is given.

8. Damaged Shipments

Please contact us within 48 hours if your shipment arrives damaged.

9. Order Changes & Cancellation

Changes or cancellations can only be requested before shipment.

10. Contact Information

Bio Lega Customer Support

Email: biolegahelp@gmail.com
WhatsApp: +923330208823
Hours: Monday - Saturday, 10:00 AM - 7:00 PM