Shipping Policy
Shipping Policy
Last Updated: June 2026
At Bio Lega, we aim to deliver your orders safely and quickly across Pakistan.
1. Delivery Areas
We deliver nationwide through trusted courier partners.
2. Order Processing
- Orders are processed within 1–2 business days.
- Orders placed on Sundays or holidays are processed on the next working day.
- Processing times may increase during sales periods.
3. Delivery Time
- Major Cities: 2–4 business days
- Other Cities: 3–7 business days
- Remote Areas: 5–10 business days
4. Shipping Charges
Shipping charges are calculated at checkout. Free shipping promotions may apply on selected products or minimum order values.
5. Cash on Delivery
Cash on Delivery (COD) is available in most areas of Pakistan.
6. Order Tracking
Tracking details may be shared through SMS, WhatsApp, email, or our website.
7. Failed Deliveries
Orders may be returned if:
- Incorrect address is provided.
- Recipient is unavailable.
- Incorrect contact information is given.
8. Damaged Shipments
Please contact us within 48 hours if your shipment arrives damaged.
9. Order Changes & Cancellation
Changes or cancellations can only be requested before shipment.
10. Contact Information
Email: biolegahelp@gmail.com
WhatsApp: +923330208823
Hours: Monday - Saturday, 10:00 AM - 7:00 PM